Policy
Privacy & Data
Vantage Tobacco processes personal data strictly to verify age, fulfil orders, meet tax and excise duties, and support customers. We do not sell personal data.
What we collect
Identity and age-verification data: name, date of birth, and where required by local law, delivery identity checks.
Order data: delivery address, contact details, purchased references, order value and payment status.
Technical data: device, browser and approximate region, used to enforce market restrictions and to keep the store secure.
Lawful basis
Contract: to process and deliver an order you place.
Legal obligation: age verification, tax, excise and record-keeping duties in the destination market.
Legitimate interest: fraud prevention, market compliance and site security.
Retention
Order and tax records are retained for the period required by the accounting and excise rules of the markets we serve. Age-verification evidence is kept only as long as needed to demonstrate compliance.
Your rights
You may request access, correction, export or erasure of your data, and object to processing where applicable. Requests are handled through the support channel and answered within statutory deadlines.
Where processing relies on consent, it can be withdrawn at any time without affecting prior lawful processing.
Processors and transfers
Payments, carriers, identity verification and hosting are handled by vetted processors under data-processing agreements. International transfers rely on appropriate safeguards.
Age-restricted data
Because our catalogue is age-restricted, verification data is treated as sensitive operational data with restricted internal access.
Health warning
Nicotine is addictive. Tobacco products cause cancer. These products are intended for adults who already use nicotine and are not a smoking-cessation medicine unless authorised as such in your market.