Policy
Health & Responsible Use
Nicotine is highly addictive. These products are intended for adults who already use nicotine and are not a smoking-cessation medicine unless expressly authorised as such in your market.
Mandatory warnings
Nicotine is addictive. Not for use by persons under 18, pregnant or breastfeeding women, or people with cardiovascular conditions.
Tobacco products cause cancer and are harmful to those around you. There is no safe level of tobacco use.
Product handling
Keep pouches, liquids and devices away from children and pets. Nicotine-containing liquid is hazardous if swallowed; seek immediate medical advice and retain the packaging.
Use devices only with the pods, coils and chargers specified by the manufacturer. Never modify or tamper with batteries.
Age restriction
Access is restricted to adults. We verify age on entry, at checkout and, where required, at delivery. Accounts or orders suspected of being placed by minors are cancelled and reported where the law requires it.
Market rules
Advertising, sponsorship and promotional restrictions differ by country. We limit communications accordingly and do not target non-smokers or minors.
Health warning
Nicotine is addictive. Tobacco products cause cancer. These products are intended for adults who already use nicotine and are not a smoking-cessation medicine unless authorised as such in your market.